Legal & Compliance
Privacy Policy
Effective Date: January 1, 2026
1. Introduction
Welcome to Clearance Network. We are committed to protecting the privacy of pilots, virtual air traffic controllers, and visitors interacting with our services. This Privacy Policy explains how we collect, use, and protect your information when you access our virtual airspace, training portals, and community platforms.
By connecting to our servers or using our web services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
To maintain a stable and realistic virtual aviation environment, we collect the following types of information:
- Account Information: Name, email address, and network identification numbers provided during registration.
- Telemetry & Session Data: Flight plans, callsigns, virtual coordinates, altitude, simulator software version, and connection timestamps while active on the network.
- Training & Rating Data: Progress logs, mentoring session notes, and examination results for controller and pilot ratings.
- Technical Data: IP addresses, browser types, and standard web server logs necessary for network security and troubleshooting.
3. How We Use Your Data
Your information is processed strictly to provide and improve the virtual air traffic control experience. Specific uses include:
- Displaying active flights and controller positions on our live traffic map.
- Authenticating connections from approved flight simulators and radar clients.
- Managing community rosters, training paths, and official network ratings.
- Communicating important network updates, maintenance windows, or policy changes.
- Preventing abuse, maintaining fair use, and securing our server infrastructure.
4. Public Display and Sharing
Because Clearance Network is a multiplayer community environment, certain telemetry data is inherently public. While you are connected to the network, your chosen callsign, current virtual location, and filed flight plans are visible to other users and displayed on our live coverage maps.
We do not sell, rent, or trade your personal email address, account details, or real-world identity to third parties for marketing purposes. Data sharing is limited to trusted infrastructure partners who host our voice and radar servers, bound by strict confidentiality agreements.
6. Your Data Rights
You have the right to request access to the personal data we hold about you. You may also request corrections to inaccurate information or the deletion of your account and associated historical data. Please note that deleting your account will revoke your network ratings and prevent you from logging into our voice and radar servers.
7. Contact the Administration
For any questions, privacy concerns, or data requests, please contact our administrative team at the details below.
Clearance Network
Steindamm 80
20099 Hamburg
Email hello@clearancenetwork.de
Phone +49 40 66774820