Legal & Compliance

Privacy Policy

Effective Date: January 1, 2026

1. Introduction

Welcome to Clearance Network. We are committed to protecting the privacy of pilots, virtual air traffic controllers, and visitors interacting with our services. This Privacy Policy explains how we collect, use, and protect your information when you access our virtual airspace, training portals, and community platforms.

By connecting to our servers or using our web services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

To maintain a stable and realistic virtual aviation environment, we collect the following types of information:

  • Account Information: Name, email address, and network identification numbers provided during registration.
  • Telemetry & Session Data: Flight plans, callsigns, virtual coordinates, altitude, simulator software version, and connection timestamps while active on the network.
  • Training & Rating Data: Progress logs, mentoring session notes, and examination results for controller and pilot ratings.
  • Technical Data: IP addresses, browser types, and standard web server logs necessary for network security and troubleshooting.

3. How We Use Your Data

Your information is processed strictly to provide and improve the virtual air traffic control experience. Specific uses include:

  • Displaying active flights and controller positions on our live traffic map.
  • Authenticating connections from approved flight simulators and radar clients.
  • Managing community rosters, training paths, and official network ratings.
  • Communicating important network updates, maintenance windows, or policy changes.
  • Preventing abuse, maintaining fair use, and securing our server infrastructure.

4. Public Display and Sharing

Because Clearance Network is a multiplayer community environment, certain telemetry data is inherently public. While you are connected to the network, your chosen callsign, current virtual location, and filed flight plans are visible to other users and displayed on our live coverage maps.

We do not sell, rent, or trade your personal email address, account details, or real-world identity to third parties for marketing purposes. Data sharing is limited to trusted infrastructure partners who host our voice and radar servers, bound by strict confidentiality agreements.

5. Cookies & Local Storage

Our website uses essential session cookies to keep you logged into the member portal and to remember your preferences (such as dark mode or specific map layer toggles). You can instruct your browser to refuse all cookies; however, you may not be able to access the authenticated areas of the controller or pilot dashboard without them.

6. Your Data Rights

You have the right to request access to the personal data we hold about you. You may also request corrections to inaccurate information or the deletion of your account and associated historical data. Please note that deleting your account will revoke your network ratings and prevent you from logging into our voice and radar servers.

7. Contact the Administration

For any questions, privacy concerns, or data requests, please contact our administrative team at the details below.

Clearance Network

Steindamm 80
20099 Hamburg

Email hello@clearancenetwork.de

Phone +49 40 66774820